FAQs

What is Camp Twin Lakes?

Camp Twin Lakes is a unique nonprofit organization in Georgia with three campsites, day camps, and hospital-based camp programs designed specifically for children with serious illnesses, disabilities and life challenges. In collaboration with its Camp Partners, Camp Twin Lakes provides life-changing camp experiences for children who might otherwise be unable to attend camp. CTL was founded in 1991 and began camp operations in 1993 with seven Camp Partners. Since 1993, Camp Twin Lakes has served more than 130,000 campers. In 2016, Camp Twin Lakes partnered with 60 different Camp Partners to offer year-round programs serving more than 10,000 campers.

What is Spin for Kids?

Spin For Kids (SFK) is a fundraising event benefiting Camp Twin Lakes. The first SFK was held in 2006 with about 140 riders raising $140,000. Since then, SFK has grown to include almost 800 riders raising nearly $500,000 in 2016. Spin for Kids is a family friendly event filled with activities and a day camp for children of riders.

EVENT DAY

What are the start times and when should I arrive?

The 12th annual Spin For Kids will be held on Sunday, October 15th, 2017. Start times can be found on our Event Schedule page.

How should I dress?

Helmets are required for ALL riders. The morning is often chilly - so layer accordingly. You will have the opportunity to shed layers at each rest stop as the day gets warmer. In the years past, the days have turned out sunny with mild temperatures. Check the weather forecast for Rutledge, GA before you leave home to be sure.

Where are the rest stops?

Spin for Kids has four rest stops: downtown Madison, downtown Rutledge, Fairplay, and the Centennial Baptist Church Recreation Center. Check the maps and cue sheets for exact locations. Each sponsored rest stop is fully stocked with water, sports drinks, incredible food and portable restrooms.

What is "coat check"?

The coat check allows you to shed clothing layers at each rest stop. Put these articles in a plastic bag, write your name on the bag and your bag will be waiting for you at the finish line.

Can my friends and family come to the event?

Yes! Spin for Kids is a fun day for everyone. Children ages 5-12 are welcome to participate in our complimentary Day Camp while their parents ride, or they can join the ride too. Family and friends are also welcome to hang out at our rest stops or finish line to cheer on our riders. Every rider must pay the registration fee and fulfill their fundraising commitment before riding with us.

How do I register to be a Volunteer?

Spin For Kids wouldn't be possible without the help of our volunteers! We offer a variety of volunteer opportunities ranging from Check In, Swag Shack, Rest Stops, Motorcycle Marhsals, and more! You can see a full list of volunteer opportunities and sign up on our Volunteer page.

Is there a fundraising minimum to Volunteer?

No, Volunteers are not required to fundraise, but Spin For Kids is focused on raising as much money for children with serious illnesses, disabilities, and other life challenges as possible. We encourage Volunteers to register as a Spin For Kids Virtual Rider and fundraise for this worthy cause! It's easy and there are no fundraising minimums as a Virtual Rider.

FUNDRAISING / REGISTRATION

Is there a registration fee?

Yes, cyclists pay a registration fee to participate in Spin For Kids which helps us cover the cost of our rest stops, food, drinks, t-shirts and goody bags. Registration is just $10 for the month of April and will increase to $25 on May 1, $35 on August 1, and $45 on October 1. Registration fees are non-refundable and non-transferable.

I see Spin For Kids has a fundraising minimum. Can I still ride if I don't raise that amount?

The purpose of Spin For Kids is to raise funds to provide life changing camp experiences to children facing serious illnesses, disabilities, and other life challenges. By registering for Spin For Kids, everyone 18 or older is committing to raising at least $200 for Camp Twin Lakes. If you do not raise $200 before fundraising closes on November 30th, we will charge your credit card for the remaining amount. Fundraising is actually very easy if you use the tools we have provided for you through your participant center and Fundraising Resources page. Be sure to check out our coaching emails for extra fundraising tips. If you are having trouble fundraising, contact us so that we can help you meet your fundraising goal!

What are the fundraising minimums?

Each rider must raise a minimum of $200. Due to the support of our generous sponsors, 100% of the money raised by our riders goes directly to providing programs for our campers. Children under the age of 18 are required to register but not required to fundraise. However, we encourage everyone to fundraise to help send kids to Camp Twin Lakes.

My family is riding with me and we are nervous about fundraising. Can we do group fundraising?

Each person over the age of 18 must meet the $200 fundraising minimum in their name prior to the event, and we are unable to count general team donations toward individual fundraising pages. However, we do encourage you to host bake sales or car washes together and then split the proceeds between your family members. We have plenty of resources to help everyone in you family reach and surpass the fundraising minimum, and we would be happy to talk you through the fundraising process. Just give us a call!

I registered to ride and now I have a conflict. Can you cancel my registration? Do I still have to fundraise?

Your registration will remain active on our website to allow you to continue fundraising to help send kids to Camp Twin Lakes. Your registration fee cannot be refunded or transferred. However, you can participate as a virtual rider, surpass your fundraising minimum, and still receive the gear and swag you have earned while helping provide life changing camp experiences to children facing serious illnesses, disabilities, and other life challenges. If you are unable to participate, please contact us by September 16 to change your participation type.

When and how do I turn in money?

Donations can be turned in throughout the event season, but keep in mind that you must reach your fundraising commitment of $200 by November 30th. Avoid mailing money by raising funds online through your Participant Center! If you do receive checks and cash donations for Spin For Kids, please mail them to the Camp Twin Lakes office at 1100 Spring Street NW, Suite 260, Atlanta, GA 30309. All checks should be made payable to Camp Twin Lakes. Please, make sure you include an Offline Donation form for all checks and cash and that your name is in the memo line of all checks so that we know who should receive the fundraising credit.

Where can I get help developing marketing materials?

We want all of our riders to be successful and are happy to help with any resources you may need. Please contact us with any requests you may have, including logos, artwork, flyers, posters, postcards, business cards, or any other helpful materials you may need.

OFFLINE DONATIONS (CASH, CHECKS, MATCHING GIFTS)

I sent in offline donations (checks, cash, and matching gift forms) to the office but they haven't posted to my name online yet. Why?

In order for your offline gifts to appear online where you would see them, we must enter them by hand. Our CTL staff enters these weekly, but as the number of gifts increases, the lag time may increase also. Please be patient and allow 7-10 business days from when your donations are received in our office.

INCENTIVES

When will I receive my fundraising incentives?

Spin For Kids shirts will be available for pick up in the gym after the ride. All other incentives will be mailed to you after the close of fundraising. Because our jerseys take a couple of months to produce, we ask for your patience in receiving your jersey. Your patience allows us to order the exact number of jerseys needed, which means more money back to our CTL campers!

What if I am unable to make it to the ride? Can I still get my incentives?

Not to worry! We will be mailing all incentives out after the close of fundraising, so you will receive your incentives whether or not you attend the ride. If you are unable to make it to the ride and would like us to send you a t-shirt, please let us know!

Can I continue to earn prizes after the ride?

Yes! Fundraising will remain open until November 30, giving you an extra month to earn fantastic incentive gifts and send even more children to Camp Twin Lakes.

TEAMS

I want to start a team of riders. How does the team fundraising goal work?

The team fundraising goal is something your team is striving for. It is in no way binding. Set it high and go for it! What matters for ride eligibility is that each rider achieves the $200 fundraising minimum as an individual in order to participate. If your team strives for $10,000 and only raises $9,500, that is ok. Riders who each raised the individual $200 fundraising minimum are still riding with us! And remember, goals are different than minimums. If you set a goal of $1000 as an individual and only raise $500, you are still riding!

Why be a part of a team if the fundraising minimums are individual?

Teams are more fun! Many teams do extra things like team training rides, team shirts or jerseys, and team fundraising. Team members encourage each other to raise more, so everyone wins! Corporate teams are a great way to create camaraderie among employees while getting healthy and creating a presence in the community.

Can my corporate team include more than employees?

YES! Invite employees, family, friends, clients, vendors, etc. The team is for everyone connected to your company in some way.

Can our team produce a custom team jersey?

Of course! Custom team jerseys are a great way to highlight the culture of teamwork and dedication of your team in fundraising for Spin For Kids. We are proud to partner with Primal in the Primal Gives Back program, where Primal will donate 15% of your custom apparel order directly back to your team's fundraising account, helping you reach your fundraising goals! For additional information about Primal, click here. To place your order, contact Taylor Ross at 800-275-6953 or taylor.r@primalwear.com. All Primal jerseys will need to be ordered by July 10th to receive them in time for Spin For Kids!

If you choose to work with another jersey maker and you'd like to incorporate the Spin For Kids logo into your design, please contact us to obtain logos and brand guidelines. Whenever you use Spin For Kids artwork, we ask for an opportunity to review and approve designs before production.

ROUTES

Can I change my route choice?

Yes! You can change your route at any time, even on event day. If you decide to change your route before event day, please let us know. This helps us prepare for appropriate supplies at rest stops. Otherwise, you can make a last minute decision on event day. Please let us know when you check-in so we can give you the correct wristband for your route.

Are the routes available online?

Routes will be available on our Routes Page starting August 1, 2017.

MATCHING GIFTS

What is a matching gift?

A matching gift is a gift from a donor's employer that matches the donor's original gift. Many employers match dollar for dollar.

How do I know if my employer has a matching gifts program?

Just ask your human resources staff or visit your company's intranet.

Where do I get a matching gift form?

Forms are available only from your employer. If it's not clear whom to ask at your company, talk to your human resources staff. Some companies have an online matching gifts program so you don't ever have to fill out a physical form.

What do I do with the form when I've filled it out?

Refer to the instructions on the matching gift form, but usually the next step is to mail or fax it to the Camp Twin Lakes office (please include the participant's name): 1100 Spring Street NW, Suite 260, Atlanta, GA 30309.

If I enter the donor's gift and the matching gift through my participant center, do I enter them as one gift (lump sum)?

No, they are two separate gifts. Please enter only the employee's gift and mail/ electronically submit the matching gift form. The Camp Twin Lakes staff will enter the match.

How will I know when the matching gift has been paid?

Gifts labeled Unconfirmed in your participant center have not been received by Camp Twin Lakes yet. It usually takes months to receive payment for matching gifts. Even though they are not yet paid, you will receive credit for matching gifts for incentive prize purposes.

Is my Spin For Kids donation tax-deductible?

Your gift to Spin For Kids is 100% tax-deductible. You will receive a confirmation receipt via e-mail after submitting your donation. Please save this e-mail receipt for your tax records. Please note that your registration fee is not tax deductible.

Will my credit card be charged if I don't reach the fundraising minimum?

Since Spin For Kids is primarily a fundraising event, you must raise $200 by the close of fundraising on November 30th. If you have not raised $200 by November 30th, we will charge the credit card on file for the remaining amount. 100% of your gift will go directly towards sending kids to camp!

TECHNICAL

I'm a registered participant and I'm having trouble logging in. Can you help?

Double-check that you're entering your username and password correctly. Remember, your password is case-sensitive. Try clearing your cookies from your browser, then try again. Contact us if you continue to have trouble logging in.

I can't remember my username and/or password. What should I do?

Start by checking the confirmation e-mail we sent you when you registered. If you no longer have the e-mail, visit the log-in page, enter your e-mail address, and request your username and/or password. We'll send you an email with the requested information.